Tenants

When can I schedule a showing?

If the property is vacant you will be able to schedule a self guided tour through our website. Your showing can be scheduled any day of the week 7am-7pm.
Occupied properties won't give you the option to self schedule. Please contact us with your availability so we can set up your showing today!
Who needs to fill out an application?

Any adult 18 or older will need to fill out an application and pay the non-refundable application fee.
Do you run background checks?

Yes. As part of your rental application, we will be requesting background checks from TransUnion that include a criminal, eviction, and credit history.

If you have any concerns about what may be on the background check, please discuss this with us prior to paying for the rental application.
Do you require a security deposit?

Yes. The amount varies per rental and can be anywhere from 1-3 month's rent.
How long is the lease term?

Leases normally run for one year, with an option to renew.
How quickly can I move in?

We will work to get you moved in according to the timeline that woks best for you, although we can not hold a property for longer than 2 weeks. Your move in date depends on the status of the property you will be leasing.
What does the tenant portal do?
The Tenant Portal is an online tool provided for you at no cost. You will be able to:
1. Pay your rent online & schedule automatic payments.
2. View your previous and upcoming payments.
3. Add your renter's insurance information (if needed).
4. Submit and track maintenance requests.
Why should I rent with you?

We are committed to providing fair, accurate information on the condition of every property.

We strive to ensure that all requests and questions are addressed in a fast, positive manner.
If something is broken, will you fix it?

We will always fix everything that is our responsibility as outlined in your lease agreement.

If there are any damages that are not covered, please let us know and we may have a contractor that we can recommend.
How often is rent due and how can I pay it?

Rent is due monthly on the 1st of each month.

You will be able to pay rent automatically online through credit card, debit card, or ACH (eCheck wire transfer).

One-time payments are available to be made in your tenant portal.

If ACH is available, the money will not leave your account immediately, so you will need to leave the balance in the account until the process is completed.

Alternatively, you mail a personal check, certified check, or money order to our office at any time.
How do I access my Tenant Portal?

If the tenant portal is enabled for your property, you will receive an automated invitation to your email. You can also click here to watch a video on using the portal.